Business cybersecurity & penetration testing · Clearwater / Tampa Bay, Florida & nationwideCall us: (813) 546-1402 · Open 24/7
Websites Onlines
Frequently asked questions

Cybersecurity Questions, Answered

Straight answers about website security, hacked websites, WordPress, email protection, penetration testing and training. Call (813) 546-1402 anytime.

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  • Report in plain English
  • Retest included
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715 Pinellas St, Suite 8, Clearwater, FL 33756

FAQ

Email protection & Microsoft 365

Do you work with Microsoft 365?

Yes. InboxGuard adds onto Microsoft 365 to catch the phishing and impersonation email that gets through Microsoft Defender, and we help secure Microsoft 365 email accounts and logins.

What is business email compromise?

Business email compromise is when criminals impersonate an owner, employee or vendor by email to steal money or data. The FBI reports $3.05 billion lost to business email compromise in 2025.

What are SPF, DKIM and DMARC?

They are email settings that prove your messages really come from your business. Set up correctly, they make it much harder for criminals to send email pretending to be you.

FAQ

Website security

What is website security?

Website security is the work of protecting your website, its visitors and its data from attackers. It covers testing for weaknesses, hardening logins and software, removing malware, and keeping everything updated.

How do I know if my website is secure?

A website security assessment tests your site the way an attacker would and shows every weakness in a plain-English report with a clear fix list.

Do you work with WordPress websites?

Yes. We secure WordPress sites, including plugins, themes, logins and WooCommerce stores. See our WordPress security page.

FAQ

Hacked websites

How do I know if my website was hacked?

Common signs include visitors being redirected to spam sites, a Google warning that says the site may be hacked, strange new pages or admin users, and a hosting suspension for malware.

Can you remove the Google hacked-site warning?

After we clean your site, we help you request a review through Google Search Console so the warning can be lifted.

Will I keep my website and content?

Our goal is to keep your design and content while removing the infection. We review your backups first and restore only clean files.

FAQ

WordPress security

Is WordPress secure?

WordPress itself is actively maintained. Most break-ins come through outdated plugins, themes and weak logins, which is exactly what WordPress security work protects.

Can you remove malware from a WordPress site?

Yes. We clean infected WordPress files and databases, remove backdoors and rogue users, and restore a clean, updated site.

Do you secure WooCommerce stores?

Yes. WooCommerce stores get the same review, plus extra attention to checkout pages and customer data.

FAQ

Penetration testing

What is penetration testing?

A penetration test is an authorized, simulated attack on your systems by experienced testers. It finds the weaknesses real attackers would use and gives you a prioritized plan to fix them.

What is a web application penetration test?

It is a deep test of a website, customer portal or online store, focused on logins, forms, payments and data, based on the OWASP Top 10.

How often should a business get a penetration test?

At least once a year, and after major changes such as a new website, application or network.

What does the free retest include?

After your team fixes the findings, we test those issues again at no extra cost to confirm each one is closed.

How much does a penetration test cost?

Every engagement gets a fixed-price quote before work begins, based on the size and scope of what you want tested.

FAQ

Employee training

How long are the lessons?

Short. The minutes are shown on every lesson card, so your team knows the time up front.

What is a phishing simulation?

A safe, realistic practice email sent to your team. It shows who would have clicked and turns every miss into a quick lesson.

Who sees the training reports?

The managers you choose. Reports show each employee’s progress and the time spent in every lesson.

FAQ

About Websites Onlines

Where is Websites Onlines located?

Our office is at 715 Pinellas St, Suite 8, Clearwater, FL 33756. We serve Tampa Bay and businesses nationwide.

Are you open 24/7?

Yes. We are open 24 hours a day, 7 days a week. Call (813) 546-1402.

Free 30-minute scoping call

Request your free penetration testing consultation

Tell us about your environment. A senior tester will reply within 24 hours with scope options and a fixed-price quote. No obligation.

  • Fixed-price quote before any work begins
  • Mutual NDA available on request
  • Written rules of engagement and testing windows you approve

We're open 24/7. Prefer to talk now? Call (813) 546-1402

We never sell your information. We reply within 24 hours.

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